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Security Deposit & Waiver Policy & Acceptance
The interior and exterior of the vacation homes we represent are finished and furnished with costly materials and products, including building materials and surfaces, soft coverings, case goods, art, accessories, housewares, and landscape. Our staff thoroughly inspects each home and inventories its contents between each guest. You become financially responsible for any and all damage to the property and its contents from the date and time you check-in to the date and time you check-out.  As a condition of rental, guests are required to post either the Security Deposit or purchase the Limited Damage Waiver, as described below.
Security Deposit

You may post a $1,000 deposit that will be retained until our staff has completed their check-out inventory and inspection procedure after you vacate the premises. Should they find the home excessively dirty or that items are missing or damaged, the cost of additional cleaning hours and/or the cost of repair or replacement of the homeowner’s property will be deducted from your deposit. The remainder of your deposit that is not applied to these expenses will be refunded to you within 14 days. You remain responsible for, and will be charged for, the cost of any damage, repair, or replacement in excess of $1,000, including any invoice associated with your occupancy that is subsequently presented.

If the security deposit is not charged to your credit card, it must be received in the form of a cashier’s check. You will be required to post the $1,000 security deposit if you are booking specific homes or staying for one month or longer. When your reservation is made on-line, the Damage Waiver described below is shown as an automatic charge. Should you elect to purchase the Security Deposit in lieu of the Waiver, you may contact a reservationist and the applicable adjustments will be made to your booking. 

The option to purchase a Limited Damage Waiver is not extended when you are booking specific homes. Should you reserve one of these homes on-line, the fee for the Waiver will be removed and the Security Deposit will be added to your booking. 

Limited Damage Waiver

The option of purchasing a non-refundable Limited Damage Waiver protects you from being charged for up to $1,000 of accidental loss or damage that may occur during your occupancy. You remain responsible for any damage, repair, or replacement expenses exceeding $1,000.

The Limited Damage Waiver does not cover damage or loss that is not disclosed. To avoid erroneous blame, you are required to immediately notify our staff if anything is amiss when you check-in and arrive at the home. Prior to, or immediately upon, vacating the home, you must inform our staff if there have been any incidents of loss or damage that have occurred during your occupancy.

The Limited Damage Waiver does not replace or negate your responsibility for all members of your party as a primary renter. It does not pay for any act of intentional or negligent destruction, pet damage, re-keying, property damage resulting from motorized vehicle or watercraft use, additional cleaning if the home is left excessively dirty, or invoices associated with your rental that may be presented subsequent to your occupancy.

In the event the Limited Damage Waiver has been charged during an on-line booking, and the Limited Damage Waiver is not an option for the home you have reserved, the fee for the Waiver will be deducted and the Security Deposit added to your booking.

The Limited Damage Waiver is offered, administered, and funded solely by San Juan Vacation Ventures and we are solely authorized to determine the nature, extent, and expense associated with any damage.

Windermere Vacation DoorwaysPO Box 488 Friday Harbor, WA 98250+1 (360) 378-3601vacationrentals@windermere.com
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